Reference

How hpibet Handles Your Personal Information

This Privacy Policy sets out exactly what data hpibet collects when you open an account, make a deposit via JazzCash, Easypaisa or Raast, or contact our support team.

Account data protectionJazzCash, Easypaisa, Raast payment dataCookie and device data clarityYour right to access and correct dataStraightforward data retention rules
hpibet How hpibet Handles Your Personal Information
DATA CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to correct something we hold, or raise a concern about how we have handled your information, our support team handles these requests directly. You can reach us through any of the channels below. We aim to acknowledge your request promptly and resolve it in line with applicable law in your region.

Team online

Live Chat

Open the chat icon on any page of hpibet and type your data request. A support agent will pick it up and confirm receipt with a reference number.

Email Support

Send your data access or correction request to our support email. Include your registered account number so we can locate your record without delay.

Account Settings

Log in to your hpibet account, go to Account Settings, and use the Data and Privacy section to review or update certain personal details without contacting support.

HOW WE PROTECT DATA

Data Security, Cookies, Retention and Your Rights

hpibet uses SSL encryption across every page so data moving between your device and our servers is protected in transit. Account sessions are tied to your registered device and verified through an OTP sent to your mobile number, which means a login attempt from an unrecognised device triggers an additional check before access is granted. We keep your data only as long as your account is active or as required by applicable law — once you close your account, we begin the deletion process for non-mandatory records within the period set by the jurisdiction that governs your region.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences in your browser settings at any time without losing account access.

Payment Data Handling

Transaction references from JazzCash, Easypaisa and Raast deposits are stored against your account record for dispute resolution. We do not retain full wallet credentials or mobile banking PINs.

Data Retention Rules

Account data is held while your account remains open and for the period required by applicable law after closure. Non-essential behavioural data is deleted on a rolling schedule set by our data team.

Your Access Rights

You have the right to request a copy of your data, ask for corrections, or object to certain processing. Submit your request via live chat or email and we will respond within the timeframe applicable law requires.

Common Questions About Your Privacy on hpibet

These are the questions our account holders in Pakistan ask most often about data, privacy and their rights. If yours is not here, contact support through live chat or email.

We collect your name, mobile number, email address and the payment identifiers linked to JazzCash, Easypaisa or Raast transactions. Device and session data are also logged for security purposes.

We share data only where applicable law requires disclosure or where a payment processor needs it to complete a transaction. We do not sell your personal data to advertisers or unrelated third parties.

Contact support via live chat or email with your registered account number. We will locate your record and provide the data in a readable format within the period applicable law sets for your region.

Yes. Once you close your account, we begin deleting non-mandatory records. Data we are legally required to retain — such as transaction records — is held for the period the applicable jurisdiction mandates, then removed.

Only the transaction reference and wallet identifier are stored, never your PIN or full credentials. All payment data is held under SSL encryption and accessed only for account verification or dispute resolution.

Log in, go to Account Settings, and find the Data and Privacy section to edit contact details directly. For changes that affect identity verification, support may ask you to confirm with an OTP first.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.